Privacy Policy
Introduction
At serviciosmatos.com, operated by SERVICIOS MATOS MULTISERVICES LLC, we protect the personal information of our users. This Policy explains what data we collect, how we use it, with whom it is shared, and the rights of the user. It includes a special section for the SMS messaging service.
1. Information we collect
We may collect:
1.1. Information provided by the user
– Name
– Email address
– Phone number (if provided)
– Information submitted in contact forms or service requests
1.2. Information collected automatically
– IP address
– Browser and device
– Pages visited and browsing time
– Cookies necessary for functionality and analysis
2. Use of information
We use it to:
– Respond to inquiries and provide support
– Manage services
– Send important notifications
– Improve the site and user experience
– Comply with legal requirements
3. Sharing of information
We only share with:
– Technology service providers (hosting, security, forms, etc.)
– Authorities, if required by law
We do not sell or share personal information with third parties.
4. Cookies
We use cookies for basic functionality and analysis
The user can disable them from their browser
5. Security
We apply reasonable measures to protect data from unauthorized access
6. User rights
The user may request:
– Access to their data
– Deletion (if there is no legal obligation to retain it)
7. Privacy Policy specific to SMS Service
To comply with the requirements of providers and carriers:
7.1. Data collected
– Phone number
– Explicit user consent
7.2. Use of the number
The number is used exclusively to:
– Send notifications related to services
– Communications requested or initiated by the user
7.3. Mandatory statement
Consent to receive SMS is not shared with third parties or affiliates
8. Data retention
Data is retained only for the time necessary to provide services and comply with legal obligations
9. Changes
We may update this Policy and the current version will always be available on this page
10. Contact
Email: serviciosmatos00@gmail.com
Last updated: December 10, 2025